Willis Piano Music is not a separate entity but is a trading name of Hal Leonard LLC. Hal Leonard LLC is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be collected, stored, used, disclosed and otherwise processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Hal Leonard LLC is the controller of your personal data that it collects from you or otherwise receives. This means that it determines the purposes and means of the processing of your personal data. However it will process your personal data in accordance with this policy.
In this policy:
Information we collect about you; policy concerning children
We will collect and process the following personal data about you:
Information you give us. This is information about you that you give us by contacting us via our website or filling in online forms on our website at https://www.willispianomusic.com (our site or our website),by communicating with us by telephone, e-mail or otherwise, by ordering products or services from us, or by posting reviews on our site. The information you give us may include: your name, e-mail address and phone number; your address/shipping address (including city, state/province, ZIP Code and country code); your billing/payment information (including cardholder name, daytime phone, billing address, card type, last 4-digits of the credit card number, and/or PayPal transaction ID - Note that no sensitive credit card information, such as credit card number, card security code, and expiration date is stored in our systems, nor does it flow through any of our processes. All credit card information is processed by our PCI compliant payment processor, PayPal.); where relevant, your job title, company/employer name and work contact details including phone number and address; and, if you are a music teacher or other music professional, in addition to information as above, details of the type of music you teach or your professional role, and your membership of any teaching association or other organization for music professionals. Please be aware that if you fail to provide to us information that we ask for, we may be unable to provide products or services to you or otherwise to fulfill your requirements. It is important that we hold current information about you, so please provide us with any appropriate updates.
Information we collect about you. With regard to each of your visits to our site we will normally automatically collect the following information:
We also collect records of personal property, products, or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, and use of promotion codes, in connection with our products and services.
Uses made of the information
We comply with the law. We will only use your personal data to the extent that the law allows us to do so. Under the EU General Data Protection Regulation (the GDPR) we will rely on the following legal bases for processing your personal data:
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
Disclosure of your information
You agree that we have the right to share your personal data with selected third parties including:
Google Analytics. Please note in particular that our site uses Google Analytics, including its data reporting features. Information collected by Google Analytics includes but is not limited to web metrics. For information on how Google Analytics collects and processes data, please see the site "How Google uses data when you use our partners' sites or apps", currently located at www.google.com/policies/privacy/partners/. For information on opting out of Google Analytics, we encourage you to visit Google's website, including its list of currently available opt-out options presently located at For information on opting out of Google Analytics, we encourage you to visit Google's website, including its list of currently available opt-out options presently located at https://tools.google.com/dlpage/gaoptout.
Do Not Track. The term "Do Not Track" refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to automated Do Not Track requests. However, if you wish to stop such tracking, please contact us with your request, using our contact details provided below.
We will disclose your personal data to third parties:
Where we store your personal data
International transfers of personal data
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
Retention of personal data
Your legal rights
Under certain circumstances, you have the right to:
Our site may, from time to time, contain links to and from the websites or apps of our partner networks, advertisers and affiliates. If you follow a link to any of these websites or apps, please note that these websites and apps have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites or apps.
Privacy Notice for California Residents: This Section 13 shall apply only to the extent that we are regulated as a business (as defined in the California Consumer Privacy Act of 2018 (collectively with any regulations promulgated thereunder, the "CCPA")) under the CCPA. This Section 13 shall apply to you only if you are a California resident.
As used in this Section 13, "sell" (including any grammatically inflected forms thereof) means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, consumer information (as defined below) to another business or a third party for monetary or other valuable consideration.
"Selling" does not include (i) disclosing consumer information to a third party at your direction, provided the third party does not sell the consumer information except in accordance with the CCPA, (ii) where you intentionally interact with a third party through our products or services, provided the third party does not also sell the consumer information, (iii) using or sharing your consumer information with a service provider as necessary to perform business purposes, provided that such service provider provides its services on Willis Piano Music's behalf and provided that the service provider does not further collect, sell or use the consumer information except as necessary to perform the business purpose, or (iv) transfers of your consumer information to a third party as an asset that is part of a merger, acquisition, bankruptcy, or other transaction in which the third party assumes control of all or part of Willis Piano Music, provided that information is used or shared consistently with the CCPA.
Consumer Information Collected: We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with particular California residents, devices or households ("consumer information"). Consumer information does not include deidentified or aggregated information, publicly available information from government records, or any other information that is excepted from the definition of "personal information" under the CCPA, or any information that is otherwise not regulated by the CCPA. In particular, we have collected the following categories of consumer information from California residents, households or devices within the last twelve (12) months:
|Category||Examples||Business or commercial purposes for which we collect and use consumer information|
Regarding the categories of sources from which consumer information is collected, we collect consumer information that you submit to us. We also receive information that is otherwise collected when you use our website, including as described in Sections 2(a)(ii) and 3.
We may receive information about you if you use any of our other websites we operate or other services we provide. We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) who may provide information about you to us.
|Category||Categories of third parties to whom we have disclosed consumer information for a business or commercial purpose in the preceding twelve (12) months.|
|B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), provided that this disclosure shall only apply to data elements that are listed in Section 13.1.B but that are not also listed in Section 13.1.A (Identifiers).||
|C. Commercial information||
|D. Internet or other similar network activity||
|E. Professional or employment-related information.||
|F. Inferences drawn from other personal information.||
Sales of Consumer Information: In the preceding twelve (12) months, Willis Piano Music has not sold, nor does it or will it sell, consumer information.
California Residents' Rights and Choices: The CCPA provides California residents with specific rights regarding their consumer information. This Section 13.5 describes your CCPA rights (to the extent applicable to you) and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights: You may have the right to request that Willis Piano Music disclose certain information to you about our collection and use of your consumer information over the past 12 months. Once we receive and confirm your verifiable consumer request (in the manner described in Section 13.6 below), to the extent required by the CCPA, we will disclose to you:
The categories of consumer information we collected about you.
The categories of sources for the consumer information we collected about you.
Our business or commercial purpose for collecting that consumer information.
The categories of third parties with whom we share that consumer information.
The specific pieces of consumer information we collected about you (also called a data portability request).
If we disclosed your consumer information for a business or commercial purpose, a list disclosing disclosures for a business or commercial purpose, identifying the consumer information categories that each category of recipient obtained.
We will not provide the foregoing access and data portability rights for B2B consumer information prior to January 1, 2021.
Deletion Request Rights: You have the right to request that Willis Piano Music delete any of your consumer information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm a verifiable request from you (if you are a California resident) in the manner described in Section 13.6 below ("verifiable consumer request"), we will delete (and direct our service providers to delete) your consumer information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Complete the transaction for which we collected the consumer information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products or services to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will not provide the foregoing deletion rights for B2B consumer information prior to January 1, 2021.
Exercising Access, Data Portability, and Deletion Rights:
To exercise the access, data portability, and deletion rights described in Section 13.5 above, please submit a verifiable consumer request to us by either: (1) calling us at 1-800-524-4425; or (2) contacting us in accordance with Section 12. Only you, or someone legally authorized to act on your behalf (such as an authorized agent), may make a verifiable consumer request related to your consumer information. You may also make a verifiable consumer request on behalf of your minor child. You may make a verifiable consumer request for access or data portability no more than twice within a 12-month period. The verifiable consumer request must: (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collected consumer information or an authorized representative; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with consumer information if we cannot verify your identity or authority to make the request and confirm the consumer information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use consumer information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. We use the following process to verify consumer requests:
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing. If you have an account with us, we may deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your consumer information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. If your requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either charge a reasonable fee, taking into account the administrative costs of providing the information or communication or taking the action requested, or refuse to act on the request and notify you of the reason for refusing the request.
Non-Discrimination We will not discriminate against you for exercising any of your CCPA rights, including, unless permitted by the CCPA, by:
Denying you goods or services.
Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Providing you a different level or quality of goods or services.
Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Locale||Willis Piano Music||This cookie enables us to store information about your language and locale.|
|HLUID343||Willis Piano Music||This cookie is essential for our site to recognize you when you return to our site.|
|WPMSearch||Willis Piano Music||This cookie enables us to store information about your search preferences.|
|policy_banner_seen||Willis Piano Music||This cookie is essential for our site to recognize you when you return to our site.|
|_gat||Google Analytics||This cookie enables us to estimate our audience size and usage pattern.||Google Analytics Terms of Service|
|_ga||Google Analytics||This cookie enables us to estimate our audience size and usage pattern.||Google Analytics Terms of Service|
|_gid||Google Analytics||This cookie enables us to estimate our audience size and usage pattern.||Google Analytics Terms of Service|
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 30 days.
Last updated: July 28th, 2020